DEDICATED TO YOUR EXPERIENCE
What Our Customers Are Saying
We’re committed to providing an exceptional shopping experience. From the moment you enter our showroom, you’ll be greeted with a smile and treated with professionalism. Our backyard leisure experts are here to help you every step of the way, from researching our products and finding the best one for your lifestyle, to maintenance and aftercare services that help you enjoy for years to come.
One stop show, what more can we say. We are very pleased to show off our washroom.
Stella & Gilbert
We chose Aqua-Tech because they were the only ones willing to both listen to what we needed and meet our exacting standards.
Judy & Lloyd
Everyone was so helpful and I found exactly what I wanted. All your displays were so nice.
A huge contributing factor in us deciding to go with you was your conviction that once you start a job you stay until you’re finished. We’re very pleased!
I’m really happy with the guidance we received. We looked at a few places and Aqua-Tech had the best plans and the best value
Larry & Marilyn
Our bathroom renovation was completed without any disruption to our household. Well done Aqua-Tech!
Kevin & Zoe
Lee-Ellen was awesome to work with. She came by on short notice to help me pick out my paint colour which was much appreciated.
Exceptional assistance and service were a large part in us deciding to go with Aqua-Tech.
Thank you for your recent help in resolving the manufacturer’s defect issue we had with our Beachcomber spa. Our concerns were listened to, not trivialized or dismissed, and you went out of your way to ensure the issue was resolved and we were satisfied.pleased to show off our washroom.
Brian and Carol B.
Kathi needs to be recognized as a cornerstone and public relations icon for your business. The issue with our hot tub cover was a losing venture for Aqua-Tech, yet you did what you felt was right.
Michele and Gary P.
Thank you! I jumped on the purchase price you offered me. All my friends see how happy I am with my purchase and always ask for information that made me decide on you and your product.
We are delighted with the spa we chose and are looking forward to many days of soaking and relaxation!
Brian and Heather
We appreciate the time and knowledge you shared with us. It seems Sundance Spas are the way to go!
What can we say other than we LOVE our spa. We enjoy it every moment we can regardless of the weather. We have enjoyed great service from your company and look forward to many more enjoyable years with our spa. Thanks!
Cindy & Al
We really enjoy our spa and have been using it almost every day. The staff at Aqua-Tech have been very helpful in ensuring we have the right chemicals and answering any questions we may have.
I think the best part of the spa is that it is a great family conversation place and a chance to enjoy the starry sky. We are extremely satisfied with the quality and the design.
We love our hot tub. Every season brings a different type of enjoyment and there is nothing like a soak under the stars after a hard day’s work.
Byron & Janis R.
Joe, when you said you could design anything I thought I had heard it before. You hit it out of the park with the custom outdoor kitchen you designed for our family. It is going to be a pleasure pouring that draft beer at our parties.
I just wanted to send you a quick note to tell you how happy we have been with the excellent customer service we have received from Robert. We look forward to working with him and your company in the future. We will not hesitate to recommend Aqua-Tech—specifically Robert—to others who are looking to purchase any product your company offers.
Al & Cindy R.
The people in the crew were friendly and co-operative doing excellent work and cleaning up the jobsite as well. As in my past experience, Aqua-Tech has again done a first rate job. I look forward to referring your company to friends and acquaintances.
We didn’t realize that you had such a large selection!
We feel your company’s committed to overall finishing and quality of product choices is significant. It is a longterm investment and we do not want to compromise any element of the quality of products. You provide excellent service at the front, and after installation and that you stand behind your product. We value this.
You taught me how to have clear and inviting water! The spa water now feels therapeutic, relaxing and soothing. Even when the spa jets are off, tiny bubbles seem to caress your skin AND the spa water smells so fresh—like freshly washed laundry!
Ellery Blake F.
Just wanted to let you know how thrilled I have been with the Prowler that I purchased earlier this year. Although the initial cost had me thinking twice, the time and effort it saved me this summer made the purchase worthwhile. Thanks to everyone at Aqua-Tech for their friendly advice and service over the past ten years.
It has been a great pleasure and experience knowing you, your staff and having confidence in the products you represent. Thanks for all your help, the water analysis staff, and the service department. Keep the seminars going, as each time I attended, I learned something new, and occasionally was lucky to walk away with a door prize.
Julius and Dee K.
As you know, we discovered at the beginning of the summer that our pool liner needed replacing. The excellent service and price that we received from you was awesome.
Wes and Linda P.
It was David’s leadership skills, efficiency and communication skills that enabled us to laugh at the weather and wait the arrival of our new pool liner with anticipation, not frustration.
Right from our very first encounter with Allen, Aqua Tech has done everything to make our pool renovation go smoothly. I will be proud to recommend your company to anyone who asks.
I am writing to commend the entire staff of your company that dealt with my accident claim and subsequent pool clean up and repair. My opinion of Aqua-Tech as a company is that they are top notch, and I would not hesitate to recommend them to any current or prospective pool/spa owner.
Rick and his crew of “magicians” performed our extensive swimming pool renovations. My wife Liz and I were continually astonished on a daily basis at the amount of work accomplished, while respecting the cleanliness of our property. I have absolutely no hesitation in recommending Aqua-Tech.
My pool was an enjoyable investment, and shared by many family members and friends. Again, a big thank-you.
Julius and Dee K.
Prior to Aqua-Tech’s renovations, I had encountered liner problems. It has been 3 years and I have yet to encounter a liner problem. I would like to thank all your knowledgeable, friendly, and courteous staff for providing a service second to none.
The major renovation project as well as an equipment purchase and installation over the past 8 years have left me 100% satisfied!
Just want to let you know we are so pleased with our gal that cleans the pool for us. She does such a great job and our pool has never looked better! Please pass on our thanks!
Darwin and Deborah H.
We experienced a Code Red Hot Tub emergency! From the call to the service guy that arrived, the quality of service received was outstanding. This reconfirms why we choose Aqua-Tech in the first place. Kudos to the Service staff. Awesome job!
The Webber Family
I wanted to send you a quick note to say THANK-YOU for the fantastic service Aqua-Tech has provided me. Your service staff never fails to amaze me, any time I’ve had a concern they have exceeded my expectations each and every time WOW!! The hands-on treatment by yourself and key members of your staff were amazing.
Carlos, the employee that came to service our hot tub, is doing a great job. He was very professional, friendly and clean. He did the work quietly and quickly and after he left there was no sign he had even been there (other than the tub was fixed). This employee is representing your company in a wonderful way.
My daughter was house sitting for a friend and was experiencing a problem with the hot tub. She called and was put through to Kathi, who walked her through pressing the appropriate buttons, removing and cleaning the filter. Myranda said that Kathy was very friendly, helpful, encouraging and took the time to explain things thoroughly. Thank you from two very inexperienced but now much wiser “hot tub sitters”.
Myranda and Marty T.
I would like to make you aware of how Frank and I were impressed with Alan from your firm, Aqua-Tech. We were under a great deal of stress with the liner getting ripped in the windstorm, then the pool wall collapsing due to continual rain. Alan was professional, friendly, patient in explaining and listening to all our concerns.
We had a leak in our pool and while I expected it to get taken care of eventually, I was pleasantly surprised to come home yesterday to find it completely repaired on the same day as I requested the service. Dealing with Kathi is, has been, and I am sure always will be a great pleasure.
Mike H. & Steve G.
I made the decision to travel across the city to you guys and I am very pleased with the service and assistance to say the least. You should be very proud of what you have accomplished and to see an owner of a company wearing coveralls and still being hands on is refreshing.
We are delighted with the results of our filter cleaning, which are beyond our expectations. It is like having a new pool. We have been dealing with Aqua–Tech for nearly 15 years and will continue to do so. Thanks again for the great job.
Bill and Norma R.
Kathi, I just want to let you know how pleased I am with the pool closing. The job was done to my expectations…and then some! I appreciate the thoughtfulness and attention to detail—exactly what makes me want to do business with a firm.
We thought there might be an issue with the pump. Greg came out, took pictures and told us he would share with Service in the morning. Within four hours a very pleasant young man was at our house to replace the pump. You should be very proud of your customer service—it has been unbelievable at every turn
Last spring when I called you to open my pool you showed me your Optimizer Program and I must admit I’m pleased I decided to go wit it. It really does stop irritation of chlorine to your eyes and body and the water feels softer
This letter is in regards to the excellent service we have received from Aqua-Tech. Whenever we have had problems we have phone and talked to either Rob or Dave and they have been very courteous and helpful.
Armande and Guy D.
I want to let you know how very pleased I am with Lindsay who is in charge of pool maintenance this year. She leaves the pool in pristine condition every week.
At Aqua-Tech you have an excellent team. Your employees are ethical, professional and reliable. I am very pleased with your company
Aqua-Tech managed to stay on schedule through the initial, very wet season and we were especially impressed how your crew maintained such a strong work ethic. Thank you again to you and all your staff.
I would like to thank everyone at Aqua-Tech for the friendly, prompt, informative service you all provided to make our new pool experience a happy one.
Thanks for the excellent job that Aqua-Tech did with the installation of in-ground pool in our backyard. I think most of our friends and especially our neighbours couldn’t believe how quickly everything was done.
You were very helpful in assisting us with the selection of our pool design and accessories and explaining the various aspects of the installation and maintenance. Kathi back at your shop was also quite helpful in getting our pool water to the perfect condition.
Lin and Dennis
I wanted to let you and your staff know how pleased we are with the installation of our new in-ground pool. Our yard has been transformed into a virtual resort.
I knew my life was great but since my family installed an Aqua-Tech pool, life got even better.
I want to tell you how happy Cathy and I are with our pool from Aqua-Tech. We’d recommend Aqua-Tech to anyone in Winnipeg shopping for a pool or spa.
Cathy and Clarence M.
The fence enclosed the yard, the deck was completed, the hot tub was re-installed and the interlocking sidewalk was put in—our backyard looks right out of a holiday resort brochure! I would also like to thank your inside support people, who didn’t think any of my really dumb initial questions on water treatment were that dumb.
What impressed me the most about Aqua-Tech was that when something did arise that we didn’t understand or weren’t sure about, you not only explained things clearly to us, but indicated “What do we (Aqua-Tech) have to do to make you happy?” This type of impressive customer service is very rare today.
We would like to thank Aqua-Tech for the excellent service provided to us during the planning and installation of our in-ground pool last summer. It has been a year and we are very impressed with quality of product and service that Aqua-Tech provides to its customers.
The decision to go with Aqua-Tech pools has easily been the best decision, knowing that other competitors would not have had the continuity of staff and service.
The pool and decking ended up being better than we expected and the project was done in the exact amount of time we were told it would be.
Jeff & Val L.
Everything was very professionally done, from the day you came to our house for the initial measurements and layout drawing of our yard, to finding out the best position for our pool, and the final installation.
The Hankansson Family
We felt that you, of all the companies we looked at were the “pool people” specializing in quality and we knew if we were going to be spending all this money, we wanted you to be the ones to do it.
Lucia & Neil W.
Buying an Aqua-Tech pool was the smartest thing I have done in my lifetime. All my friends see how happy I am with my purchase.
Just a quick note to comment on the wonderful change in water comfort that we have experienced since we began using the Optimizer product. Couple the comfort improvement with the noticeable sparkle enhancement and I think you have a real winner on your hands.
I attended your pool seminar last spring, and as always, found it informative and helpful. I decided to give Optimizer a try. It really works. It makes your skin feel smooth.
Just dropping you a note to let you know of the results of Optimizer in our pool. The pool water has a silky smooth feel to it. We’re glad we attended your spring pool opening show, learned about Optimizer and are impressed with the results
I would like to express my sincere appreciation to Aqua-Tech for carrying the BioGuard line of products. This product, coupled with regular chlorine and algaecide has proven to be a real time saver. I am looking forward to many years of enjoyable swimming with minimal hassle and maintenance.
In previous years when the water temperature has been around the 80 degree mark, it has been difficult to immerse myself. With the addition of optimizer it has felt like silk encircling your body.
Last summer, as a rookie pool owner, I needed all the help I could get and so, when you folks recommended Optimizer and showed me the brochures, I was hooked. Thanks to all at Aqua-Tech for all the help and support.
Last year your speaker convinced me to purchased and use the Optimizer in our pool. I have never seen a pool with such sparkling, clear water. Thank you for your friendly helpful service at your office whenever we bring in our water samples.
We purchased a Kreepy Krawly E-Z-Vac for our above ground pool. This vacuum system is incredible, it takes two minutes to install and our pool is always crystal clear. Thank you for your prompt and efficient service.
Once again thanks for all the help and the continuing support whenever I’m in for a water test or a question. I appreciate it all.
Kathi, we would like to thank you for all of your help with the care of our hot tub. The water feels wonderful and is always sparkling. The whole program is very easily maintained and it has made hot tubbing fun again.
Wilson and Michelle B.
I want to let you know how very pleased I am with Lindsay who is in charge of pool maintenance this year. She leaves the pool in pristine condition every week.
I think that Kathi went way above and beyond the level that I would have expected from almost anyone else—even to the point of offering to bring additional supplies to me on a Sunday. You’ve got a great team there.
Kathi, thanks so much for all your help throughout the summer. I really enjoyed working with you and I was totally confident in your judgment.
We have all heard stories about how one has to spend hours and hours maintaining a swimming pool. I was pleasantly surprised at how little time and effort was in fact required, a job made fairly easy by your expert advice based on analyses of our water.
We are very pleased and are proud to share our Aqua-Tech pool with all our family and friends. And last but not least, a big thank you to Kathi and the gang in the “water testing” corner.
We especially would like to bring your attention to the great service we have had over the years with our water problems. We really want to mention Kathi. She has gone over and above the call of duty in helping us.
Kim and Jim K.
I found satisfaction in employing the “three step, 20 minute work week”, which I religiously followed. The bargains on pool chemicals and products were a great saving. Thanks to the water analysis staff for all your help.
J and D K.
Kathi does a superb job of making sure that I have the right chemicals. I would like to thank all your knowledgeable, friendly, and courteous staff for providing a service second to none.
Your staff is always courteous—this in turn builds customer confidence in your company as well as trust. Kudos to Kathi and Al as well as the water lab!