Lights

I have a 2009 Sundance certa that I got with a house, works great except for the lights none of the leds work. The transformer is putting out 13 volts and the dcu lights up. I have unplugged all the lights and tried one by one in different ports with no change. I am thinking… Read More»

hot tub

hottub pumps keeps turning on randomly. i know they are scheduled to turn on 4 times per day but this is happening 20 times an hour with 2 pumps and the blower turning on its in a heated garage 2009 cameo 880 sundance hottub

Balboa VS501Z Control panel installation

Hi there, I’m wondering if this control panel can be installed with either end of the heater hooked up to the pump. My electrical comes in from the opposite side of the opening and it would be easier to turn the controller around for installation. Thanks! -Nigel

FLO flashing

My 1 year old Rotospa was drained for the summer. I had no idea you should not do this. Just filled it today and the Gecko display is flashing FLO. What do I do?

199 SUNDANCE spa optima 850

Replaced old circuit board 6600-028 with new circuit board 6600-730 and now my top control panel shows error code poh. None of the controls work. I replaced my old circuit board because I heard a “click” when I depressed my “jets 2” pump

Water loss + cover

I’m not sure if it has gotten worse but every week I’m having to put about half an inch of water back in the hot tub. This equates to what I would estimate as 40 or so liters of water or 2-3 home depot buckets. I don’t think it’s leaking..I believe it’s just evaporation. I’d… Read More»

ASP 9000

Built in breaker in spa pack doesn’t reset? Is it worn out?

Spa and Hot Tub In Distress Service

If your Sundance Spa is not circulating or heating in below zero temperatures, it is in distress. As a temporary measure please attempt to prevent freezing by installing a space heater into the equipment bay of your hot tub. You may then contact the service department during normal business hours. Alternatively, you may purchase spa… Read More»

LED lights flash, second jet button unresponsive.

I have a Down East Providence II spa. It is a 2005 model. After about 10 minutes of running with the second jet button on the LED lights inside the spa start flashing. I am unable to turn them off and the second jets button also becomes unresponsive. Flipping the breaker is the only way… Read More»

Hot Tub FL error

Maxxus 880 spa (September 2013) displayed FL error and red light came on. Switched out filters, reset breaker, and still having the same problem.