Hot tub heat

Our Chelsea hot tub is not heating. The heater light indicator on the panel is on. The circulating pump is running. The water was at 102 and has now gone down to 85.

Yard lights

We are a new build. Aquatech has already completed our pool closing. I wanted to put on the yard lights last night, which didn’t go on, which I then realized was because the pentair panel is turned off. So does this mean I am unable to use the new installed yard lights during the fall… Read More»

No pressure when running jets in tub

I have a HealthyLiving 7 spa purchased in 2014 from Krevco. My jets on the lounger side stopped running with any pressure to them (they still work, but no pressure). I drained the spa and refilled it, but now ALL the jets in the tub run with no pressure. Is there something I can do… Read More»

Problem with installation of Light controller DCU 6560-135

Hello, I have bought a DCU light controller for sundance spa part 6560-135 a little less than a year ago (order #100002239) and just got down to installing it. My previous one had transistors burned on it. My hot tub is a Sundance Cameo 2011. The original DCU was different. I believe it was an… Read More»

Filter nut won’t loosen

I can’t seem to loosen the filter nut to clean the filter. I cleaned the filter once without issue. I must have tightened it a bit too far and now it won’t budge. I don’t want to force it and damage something. Can you please help me with this issue? While waiting for your help… Read More»

Pumps and not heating

Trying to determine if i need a new circuit board or new pumps. The pumps dont kick in to heat water, the water heat light is on and red on the control panel, but water does not heat up. Also when I press pump 1 I only get 2 speeds not 3. Pump 2 does… Read More»

Air vintake

I am getting bubbles out of the jets and the pump reservoir will not fill completely When I open the valve at the top of the filter bursts of air come out This stops the bubbles at the jets but the pump still does not completely fill

POOL FILTER AND PSI READINGS

This was submitted on Monday. Told it was lost in the mix. Told to resubmit: “Hi Dave Light Your comment in the Support section was received. Thank you for posting the following question. FILTER PSI READINGS Pool installed last spring 2018. Aqua Tech cleaned water with their filters. Our brand new filters then installed. Initial… Read More»

POOL FILTER AND PSI READINGS

I already submitted a portal email on Monday to Support and told to resubmit again. “