Hot tub heat

Our Chelsea hot tub is not heating. The heater light indicator on the panel is on. The circulating pump is running. The water was at 102 and has now gone down to 85.

Yard lights

We are a new build. Aquatech has already completed our pool closing. I wanted to put on the yard lights last night, which didn’t go on, which I then realized was because the pentair panel is turned off. So does this mean I am unable to use the new installed yard lights during the fall… Read More»

No pressure when running jets in tub

I have a HealthyLiving 7 spa purchased in 2014 from Krevco. My jets on the lounger side stopped running with any pressure to them (they still work, but no pressure). I drained the spa and refilled it, but now ALL the jets in the tub run with no pressure. Is there something I can do… Read More»

Hot Tub use in winter

Good Afternoon, what setting should my (McKinley) Hot tub be set on for winter. We just purchased the tub this summer and wanted to make sure we had the tub set properly for winter use. Thanks Geoff

How to remove the air control knob on a 2001 Sundance Cameo Spa

our 2001 Sundance Cameo has developed a leak in a couple of places – one being under the top rail at one of the air control valves. It appears it’s just a PVC glue joint that has failed which is easy enough but I cannot get the valve out. Trying to see if it unscrews… Read More»

Tubcell

How long for hot tub to connect to cell towers? I’ve installed app. Scanned code. Tub is still not communicating after 1.5hrs

Problem with installation of Light controller DCU 6560-135

Hello, I have bought a DCU light controller for sundance spa part 6560-135 a little less than a year ago (order #100002239) and just got down to installing it. My previous one had transistors burned on it. My hot tub is a Sundance Cameo 2011. The original DCU was different. I believe it was an… Read More»

Hot Tub Drain

How do I drain my hot tub?

Filter nut won’t loosen

I can’t seem to loosen the filter nut to clean the filter. I cleaned the filter once without issue. I must have tightened it a bit too far and now it won’t budge. I don’t want to force it and damage something. Can you please help me with this issue? While waiting for your help… Read More»