heat not staying on new 2018 Optima

we just picked up a new 2018 Sundance 880 Optima last week and the first time we used it the temperature started at 105 but dropped to 100 and would not come up any higher – any ideas on how we can maintain a set temp of 104? thanks!

SuperMax VS Pump Settings

What are your recommended speed/duration settings for Speeds 1, 2 and 3 of a SuperMax VS pump. I have an 18×36 pool with a chlorinator. Also, do I need to re-program the pump each year or will it remember the settings while it’s powered off during the winter? Thanks.

Automatic Pool Cover

Just had the pool opened last week and closed the automatic cover. It is a Safe T 3 cover and today when I was opening it up it stopped half way. The motor is not running at all its like there is no power going to it. The switch is on, I checked the breaker… Read More»

Pump and Filter Operation–Sand Filter

Normal Operation Valve on suction is open Dial Valve indicator on filter Pump switch is on Whatever the pressure gauge reads after the filter has been backwashed will be the normal setting for your filter. When the pressure raises 5 lbs. above the normal pressure setting, the filter needs backwashing. Normal Setting: ______________ Backwash Setting:______________… Read More»

Temperature over ride

How do I over ride the temperature Setting so that I can get 105 or 106F?

Sundance Hot tub

My Ozonator light is always on, is this an indication there is a problem? Is there someway of finding out what it could be?

OH code

I bought a plug ‘n play hot tub second hand – a dream maker spa X-400. It keeps overheating with OH code. I had heat sensors checked, changed the filter and it still overheats. The company who tested the heat sensors told me this is normal for a plug ‘n play hot tub to overheat… Read More»

Pool draining

Dawn has an indoor spa and was wondering if she should just drain it for the summer time as it gets really hot in the room where the spa is. She was also wanting additional information on any products that she may need to purchase to do so.

sump pump

1. what should the sump pump be set to in terms of how high the float is? 2. Right now the water comes in to about 6″ and is pumped out right away – is this the correct setting? 3. Is there a benefit to the wear and tear on the pump to allow water… Read More»

watch dog on spa / OH

I had shut down my hot tub last winter as per advice from Cathy from aqua tech now I am wanting to start up. I had filled the tub and started the heater & circ pump at operating fine however I’m guessing it’s a temp sensor of some sort…?? because it states it is OH… Read More»