Sundance Spa Cameo 880 series

Asked by Shelley Produn

9 replies

Last Reply on May 9th, 2023 by Nigel

March 11, 2016

Our GFI breaker is tripping. Water temp is @ 46 just opened up the hot tub after close down over winter
concerned freezing will occur

Replies

  1. Nigel

    March 11, 2016

    Reply

    Shelley, many things can cause a GFCI to trip. Most likely after a fresh fill of your spa it is one and only one appliance tripping the GFCI ie a locked up pump impellor, a bad ozone unit, a bad heater or a leakage of moisture into one of the electrical appliance areas. The easiest thing to do is look in the equipment area for visible leaks. If you see no leaks try unplugging your ozone unit and resetting your GFCI. If the GFCI still trips try unplugging each appliance one by one til you find where the problem lies. Start with your heater. As long as the day time and night time temperatures stay above 0 degrees you likely won’t end up with anything freezing even with the spa not circulating. If all else fails contact your local Sundance Support Desk to book a diagnostic and repair of your Sundance Spa.

  2. Johnny Coenjarts

    September 13, 2016

    Reply

    I cannot find the location of the temperature sensor for my 880 series Sundance cameo hot tub. I know where the wires are connected to the circuit board and have trace the wires to piping and from there I do not know where the actual temperature sensor location is inside the hot tub. I’m sceptical as my PDF states a gravity drain and wondering if the temperature sensor is located there.

    • Nigel

      September 14, 2016

      Reply

      Johnny the temp sensor is located on the wall inside your filter compartment area. It is threaded into the shell of the spa.

  3. Gavin

    December 17, 2019

    Reply

    My cameo Sundance 880 has been working fine until we had a local power outage. Once the power came back on the GFI keeps tripping. Any idea what could be wrong?

    • Nigel

      December 17, 2019

      Reply

      What region are you in Gavin?

  4. Dionne rossiter

    February 17, 2023

    Reply

    I have I cameo 880 and I have a code that comes up to 16 or 21B I have no idea what it means. I was wondering if it could be my control panel is bad or it could be something else but everything else I looked at it seems to be OK.

    • Nigel

      February 21, 2023

      Reply

      Hi Dionne, I haven’t seen a 16 or 21B code before. I don’t believe it is a valid 880 code. There is a blb code which indicates the countdown timer for the ClearRay Uv bulb is up and needs to be reset. If the code is not blb and it actually reads 16 or 21B then that could be a bad circuit board and or topside control panel. Try and power cycle your spa for 15 minutes at your GFCI breaker to see if the panel corrects itself.

  5. Tim

    May 09, 2023

    Reply

    I have a J345 Jacuzzi Hot Tub and it keeps tripping my GFCI. If I unplug the Clear Ray it will run for 10 minutes and then shut off. If I plug the Clear Ray back in it trips immediately which to me says that it is the Clear Ray system although I am no electrician or Hot Tub expert. I have not replaced the bulb for a long time so I just ordered one on Amazon just in case that might be the issue but I’m thinking it is something more like the entire Clea Ray system or maybe another appliance…Anyway, can you give me your thoughts?

    • Nigel

      May 09, 2023

      Reply

      If the spa runs for 10min after the ClearRay is unplugged and then trips the GFCI again there is another issue with the spa not withstanding the ClearRay unit could also additionally be bad. Unplug devices one by one til the GFCI stops tripping. Start with your ozone if you have one and then move to your heater and your pumps one by one. Let me know if you need a part. We are well stocked for Jacuzzi parts.

Ask a Question or Comment