Pumps always on

Asked by Ryan

3 replies

Last Reply on September 18th, 2016 by Nigel

May 9, 2016

My hot tub pumps are always running and the control board will not turn them off. There is no error code on the control board display, just the temperature. The hot tub is a Sundance Sweetwater Bahia 240V. Does this sound like the control board or the PWA?

Replies

  1. Nigel

    May 09, 2016

    Reply

    Ryan you could have a bad topside control and or PWA. If all else fails contact our Sundance Spas Service Support Desk to book a diagnostic and repair of your Sundance Bahia Spa.

  2. Steffen

    September 18, 2016

    Reply

    It seems I have similar issue. I have a 2011 Sundance Marin. The circulation pump is on all the time. I believe with the current setting the circulation pump is supposed to run for 12 hours and then be off for 12 hours. If I reduce the heater set point for water temperature the circulation pump turns off after about a minute. However a day later or so circulation pump is back running and will not shut off after 12 hours. Is there setting that needs to be changed to get it back to the 12 hour cycle, perhaps a temperature differential?

    • Nigel

      September 18, 2016

      Reply

      Steffen your circulation start time may need to run a full 24hrs to take affect. Also once you program your start time and your duration for 12hrs be sure to press the display button to lock in the changes. Then give it a full 24hrs to take affect. If all else fails contact your local Sundance Spas Support Desk to book a diagnostic and repair of your Sundance Marin Spa.

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