Hot Tub Errors

I purchased a new heater/ control pack from you, I gave you the model number and you configured the new pack to the proper settings so it should work when installed. I have installed it and 2 of the 3 pumps do not work and I get error codes that make no sense to me. Since the hot tub is out at the cottage would it be possible to speak with a tech about it?


  1. Nigel


    Hi Jim. This is a web based tech text support site only. We can offer tech support through this site. Alternatively we could offer to schedule an onsite spa diagnostic of your equipment to help you setup/program the pak correctly.

  2. Jim


    Can you please give me a call

    • Nigel


      Hi Jim. Do you have a phone number to reach you at?

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