Help fill

Asked by Ashley Overby

3 replies

Last Reply on July 7th, 2018 by Nigel

June 18, 2018

How do I fill the egg looking thing after I had air in the pipes

Replies

  1. Nigel

    June 18, 2018

    Reply

    Hi Ashly. It would fill as your pump is priming.

  2. Niamh Skelton

    July 07, 2018

    Reply

    How do I fix the alarm status on my heat pump. It says low water status?

    • Nigel

      July 07, 2018

      Reply

      Hi Niamh. There are a couple of things you could check. 1. Make sure your water level is 3/4 up your wall skimmer at pool side and that the pool is circulating. 2. Make sure your pool filters are clean and you have exceptional flow returning to the pool jets. If in doubt about the condition of your filters you could remove them and run the pump briefly without them to see if the alarm status goes away. Alternatively you could contact our Service Support Desk to book a diagnostic on the heat pump for next week.

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