The controller for our prowler pool vacuum trips the GFI when plugged in. It did get wet recently. Is it repairable or covered by warranty? I was at the store on Saturday hoping to talk to someone but was not able to. The unit is less than 2 months old. Type – Advanced 115, P.… Read More»

We have had our pool for 4-5 years now. After around year 2 or 3, we had an issue with the power supply unit of the robotic cleaner and ended up having to buy a new part. We just had our pool opened this morning and I put the unit in the pool to clean… Read More»

Just had the pool opened last week and closed the automatic cover. It is a Safe T 3 cover and today when I was opening it up it stopped half way. The motor is not running at all its like there is no power going to it. The switch is on, I checked the breaker… Read More»

I had shut down my hot tub last winter as per advice from Cathy from aqua tech now I am wanting to start up. I had filled the tub and started the heater & circ pump at operating fine however I’m guessing it’s a temp sensor of some sort…?? because it states it is OH… Read More»

Recently changed bulb and quartz tube – was working fine – now neither of the lights on the ballast are on and system not working

Tube cracked after installing new bulb – removed bulb but quartz tube is stuck

I have the black box style fibre light, this season the brightness is about half of what it previously was. Is it just a light bulb that needs changing?

I seem to be pumping aerated returns into our pool . I assume I’m sucking air from some place on the suction side. Just wondering were I should look first ? Pump basket o-ring maybe ?

Wonder if someone can come my place to check to find out what is wrong please contact me and before someone come Thanks Ken Bomak

How so we drain the pool of excess water using run off and how do I put all the valves